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FAQ ( frequently asked questions)
Yes we do, we calculate exact shipping costs for each country and send you our offer.
Yes of course. Please send us an e-mail: sangra7@gmail.com and we will let you know if it is possible to make your request.
If the product you order is in the stock we will ship it in 2 days and it will be with you approximately in 7 days, it depands on the country where you live. We will send you an e-mail so you can track your parcel.
If we have to make the product than it can take up to 4 weeks for production and that 7 or more days for the product to be delivered.
Of course, if you are local and happen to be near Oelegem, Belgium you can always reach us with a msg on +32 472212331 and we will arange the pick up time.
If you want us to rush your package you can contact us and let us know by what date do you need the parcel and we will try our best to make it happen. This might mean that the shipping costs will be higher than the regular shipping, so have that in mind.
We always make an extra effort to do things like this. We can wrap your order as a present and make handwritten message to the recipient.
If this happens please contact us as soon as possible so we can immidiately check where the things got stuck. We will try to help you so the order you made can safely come to you.